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Wooden Surface

FAQS

You Asked, We Answered

DO YOU PROVIDE DELIVERY SERVICES FOR ALL PRODUCTS?

Yes.

 

We offer FREE next day delivery within Winnipeg on all purchases over $500 before tax placed before 3pm the previous day. 

Orders that do not qualify for free delivery can be delivered for an additional fee. 

 

Scheduled store pickup can also be arranged.

Canada wide shipping is also available. 

If you ever have any questions or concerns regarding any products you have purchased from us, reach out and we will make it right!

DO YOU SHIP OUTSIDE OF WINNIPEG?

Yes.

We offer shipping Canada wide.

 

Choose Standard Shipping at Checkout. 

 

Once your order is submitted we will then email you an invoice which will include shipping charges as well payment instructions. 

Returns can be made on any unopened products within 15 days of purchase for exchange or store credit.

 

Sales are final and no refunds or exchanges will be provided on products that require temperature control or certain storage specifications such as - Finish, Sealer, Adhesive, Moisture barriers, Wood Filler, Stains, Penetrating Oils, Cleaning Products.

WHAT IF THE PRODUCT I ORDERED IS DEFECTIVE, INCORRECT OR DAMAGED?

WHAT IS YOUR RETURN POLICY?

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